Omniscope.app Privacy Policy

Last updated: April 14, 2023

 

Introduction

Visokio Ltd. (“Visokio”, “we”, “our”, or “us”) is committed to protecting the privacy of our users (“you” or “user”). This Privacy Policy applies to the Omniscope Evo software as a service (the “Service”) provided by Visokio on the omniscope.app domain. It outlines how we collect, use, and disclose your personal information and the measures we take to safeguard it when you access and use our Service.

By using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

 

Information We Collect

We collect two types of information from our users: Personal Information and Non-Personal Information.

1. Personal Information

Personal Information is data that can be used to identify you directly or indirectly. We may collect Personal Information when you register for an account, sign in to the Service, or contact us for support. This may include, but is not limited to:

  • Name
  • Email address

Please note that we use Auth0 for authentication and authorization. As a result, your account information, including your username and password, is stored and managed by Auth0. For more information about Auth0’s privacy practices, please refer to their Privacy Policy.

 

2. Non-Personal Information

Non-Personal Information is data that cannot be used to identify you directly or indirectly. We automatically collect Non-Personal Information when you access and use our Service. This may include, but is not limited to:

  • Device information
  • Browser type and version
  • IP address
  • Usage data, such as pages viewed, time spent on pages, and links clicked

 

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Service
  • To create and manage your account
  • To respond to your inquiries and provide customer support
  • To send updates and promotional materials (if you have opted-in to receive them)

 

Data Retention and Deletion

Visokio retains your data for as long as your account remains active or as needed to provide you with the Service. Due to the frequent rebuilding of the Omniscope service, your data may be deleted without warning. If you wish to have your data and account deleted, please send an email to omniscope.support@visokio.com.

 

Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Visokio. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Visokio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

 

User Data and Responsibility

Visokio is not responsible for the data that you upload and process using the Omniscope Evo Service. We strongly recommend that you do not upload any sensitive or personally identifiable information to the Service. You are solely responsible for the data you choose to upload and process, and for ensuring that you comply with all applicable data protection and privacy laws and regulations.

 

Access to Your Working Data, Projects and Sources.

We do not access your working data projects and sources on our Service, except when required to provide support, analyse bugs, or address app faults to improve the Service. In such cases, our access to your working data will be limited to the extent necessary to resolve the issue or improve the Service, and we will maintain the confidentiality of your data in accordance with this Privacy Policy and applicable laws and regulations.

 

International Data Transfers

We use Auth0 to store user account information, with a tenant based in the UK. The virtual machines where Omniscope is running are hosted on Google Cloud Platform in the United States. As a result, your data, including projects and sources uploaded to Omniscope, may be transferred to and stored in the United States. By using our Service, you consent to this transfer and acknowledge that your data may be subject to the laws and regulations of the United States, which may differ from those in your country of residence. We take appropriate steps to ensure that your data is protected in accordance with applicable data protection laws and this Privacy Policy.

 

Data Breach Notification

In the event of a data breach involving your personal data, we will take all necessary steps required by applicable laws and regulations. If required, we will notify you and the relevant supervisory authority without undue delay, and in any case, within 72 hours of becoming aware of the breach. Our notification will include information about the nature of the breach, the categories and approximate number of affected individuals, the likely consequences of the breach, and the measures taken or proposed to mitigate the breach’s possible adverse effects.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of the Service following the posting of the updated Privacy Policy constitutes your acceptance of those changes.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@visokio.com

Visokio